Decorus includes an implementation plan to get you up and running. We will guide you through the initial processes as we get to know your business and build relations. With every property management team working differently, it is important for us to understand how your business operates from the start.
We want our customers to feel comfortable using Decorus. Our training sessions will guide you through the basic set-up including financials.
Implementation Training:
Detailed online data entry session (2 hours)
Detailed online financial posting session (2 hours)
Detailed online service charge session (if applicable)
Data Import
Want a new system without having to start from scratch?
Importing your existing data to Decorus can be quick and easy. Whether you have been working in Excel or you have exported your data from another software package to a CSV file your property and contact records (including tenants, landlords, suppliers and applicants) can be mapped to columns in Decorus.
Additional Training
If you require extra training we do offer it at an extra cost with off the shelf sessions, carried out online on a specific aspect of the software or bespoke sessions, tailored around your needs. These can be held at our training room in Sheffield or we can come to you (enquire for prices).
Our dedicated support team are available to deal with any technical or other software issues.
The software comes with 90 days support (from the day of installation). If you decide to continue with support we offer the service at an additional cost, payable on an annual or monthly basis.
Support Includes:
We aim to respond to your ticket within 8 working hours. 90% of tickets are responded to within 1 hour of being issued.
If you feel that the software is missing a specific feature that your business requires, we also offer a bespoke service upon request.
My Online Repairs has a direct integration with Decorus that gives your tenants an easy-to-use, branded portal for reporting repairs — with QR codes, AI assistance, and instant notifications to you and your team. With a customisable repair portal, your tenants are guided through a structured form, including issue type, photos, assisted description and their submissions flows directly into Decorus. No missed emails and no re-entering details.
My Repairs Online is currently offering a limited number of customers a free trial. To start your free trial, please register your interest below.
Decorus is set to integrate with Property Insights (Pi) when it’s released. Property Insights (Pi) is an innovative browser-based solution that seamlessly integrates your Sage 50 data into a user-friendly web interface. Specifically designed for Sage 50 users in the property industry, Property Insights offers a suite of robust features:
Property Insights is set to launch soon with exclusive early access for Decorus customers. To learn more and stay updated, please register your interest below.
